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CBT Nuggets Help Desk Institute HDI Support Center Analyst SCA (1 cd)
Do you have the interpersonal helpdesk skills employers want?
Support Center Analyst (SCA) certification from the Helpdesk
Institute (HDI) says you do
If you'd like to work in an IT support center, earning SCA
certification is the best way to start. As a certified SCA,
you'll know how to address customer support issues from first
point of contact to successful resolution.
Tim's Warner's SCA training covers all the HDI-SCA exam
objectives, while linking you to tons of additional resources.
http://cbtnuggets.com/webapp/product?id=594
Customers who bought this program also bought:
| CBT Nuggets Help Desk Institute HDI Desktop Support Technician DST (1 cd) | 15$ |
Deal of the Day
2010 Super Puck 4
Deal of the Day
160$| Real Price | Saving |
|---|---|
| $2960 | 94.6% |
Unclude: Adobe Acrobat 9.0 Pro Extended (1 dvd), Adobe Photoshop CS5 Extended 12.0 (1 dvd), Autodesk Autocad LT 2011 (1 dvd), Corel WinDVD Pro 2010 10.0.5.291 Multilingual, CorelDRAW Graphics Suite X5 15.0.0.486, DVD Cloner VII 7.10.992, TechSmith Camtasia Studio 7.0.0
